IT support that shows up before small problems become big ones.

I'm a freelance IT consultant helping small businesses keep their systems running: helpdesk support, network setup, cybersecurity and cloud backups, handled by one person who actually answers the phone.

Remote & on-site Response within 4 business hours No long-term lock-in

Two services that keep a business running

Most small businesses need the same two things: someone to fix what's broken, and someone to make sure it doesn't get broken into. I handle both, so you only have one number to call.

IT Support & Infrastructure

Keep your systems running, with support that shows up when something breaks.

  • Helpdesk and remote troubleshooting
  • Network setup: routers, switches, Wi-Fi coverage
  • Server and workstation maintenance
  • Monthly monitoring and care plans

Plans from 9,99€/month

Cybersecurity & Cloud

Protect your data, and move it somewhere it's actually backed up.

  • Firewall and endpoint security setup
  • Cloud migration: Google Workspace, Microsoft 365, AWS
  • Automated backups and disaster recovery
  • Security audits and staff awareness training

Included from the Standard plan up

Why it matters

Most outages don't start with hardware. They start with a missed update.

A firewall left on default settings, a backup that was never tested, a patch that quietly failed three months ago — these are the problems that turn into a bad week. I run a short checklist on every system I manage, every month, so the small things get caught before they become downtime.

  • Patch status checked on every device, not just the server
  • Backups test-restored, not just confirmed as "completed"
  • Firewall and access rules reviewed for anything left open
  • A plain-English report after every visit, no jargon

How a project or care plan runs

  1. Free call

    30 minutes on your setup, what's slowing you down, and what a fix would actually involve.

  2. Proposal

    A fixed price or a monthly care plan, written down clearly, within two business days.

  3. Setup & fix

    I work remotely or on-site depending on what's needed, with updates as the work progresses.

  4. Handover

    Everything documented: passwords, configurations, and what to do if something goes wrong.

  5. Ongoing care

    Optional monthly plan: monitoring, patching, backups checked, and a short report every month.

Clear monthly plans, no surprises

Pick the level of support your business needs. Upgrade or downgrade any time.

Basic

9,99€ per month

  • Remote helpdesk, email support
  • Response within 1 business day
  • Monthly patch reminders
Choose Basic

Standard

19,99€ per month

  • Everything in Basic
  • Network & device monitoring
  • Monthly patching applied for you
  • Response within 1 business day
Choose Standard

Premium

47,99€ per month

  • Everything in Pro
  • Full security & firewall management
  • Unlimited on-site visits
  • Direct phone line, same-day response
Choose Premium

Questions clients ask

Do I own my systems and data?

Yes. Every password, configuration and account stays yours. If we ever part ways, I hand over full documentation and access.

Will I be working with you directly?

Yes. I'm a freelancer, so the person you talk to on the first call is the person who does the work. No ticket queues, no account managers.

Do you work remotely or on-site?

Both. Most helpdesk issues and monitoring are handled remotely; setup, networking and anything hands-on is scheduled on-site.

What if I'm not sure what I need?

That's what the free call is for. Tell me what's going wrong or what you're trying to set up, and I'll tell you honestly what it needs — even if that's less than you expected.

Is there a minimum contract length?

No. Monthly care plans run month to month with no lock-in. One-off projects are just that: one off.

How do I pay?

By bank transfer or card against an invoice. Every project has a written quote and numbered invoices.

Tell me what's going on with your systems

Send a few lines about your setup and what you need. I reply within one business day to set up a free 30-minute call.

Prefer email or phone? Write to bouzisalman@gmail.com or call +212 606 713 816.